Avianca Airlines is one of the largest and oldest airlines in Latin America, with a history of more than 100 years. It operates flights to over 100 destinations in 26 countries across the Americas and Europe. If you are planning to fly with Avianca, you might want to know about its baggage policy, which can vary depending on your fare, travel class, destination, and partner airlines. In this article, we will explain the basics of Avianca Airlines baggage policy, including the dimensions, weight, and fees for carry-on and checked baggage, as well as some tips and exceptions.
<h2>Carry-on Baggage</h2>
Carry-on baggage is the luggage that you can bring with you in the aircraft cabin and place it in the overhead compartment. Avianca Airlines allows you to bring one carry-on bag and one personal item for free, as long as they meet the size and weight limits. The personal item can be a handbag, backpack, diaper bag, or laptop bag, and it must fit under the seat in front of you. The maximum dimensions for the personal item are 45 x 35 x 25 cm (height, length, and width).
The maximum dimensions for the carry-on bag are 55 x 35 x 25 cm (height, length, and width), including wheels and handles. The maximum weight for the carry-on bag is 10 kg. However, these limits may vary depending on the aircraft type and the destination. For example, if you are flying to or from the United States, Canada, or Europe, the maximum weight for the carry-on bag is 8 kg. If you are flying on an ATR or Embraer aircraft, the maximum weight for the carry-on bag is 5 kg. You can check the specific limits for your flight on the Avianca Flight site.
If your carry-on baggage does not meet the size or weight limits, you will have to check it in at the airport counter and pay the corresponding fee. You can also purchase additional carry-on baggage online or through the call center, with a discount of up to 40% compared to the airport fee.
<h2>Checked Baggage</h2>
Checked baggage is the luggage that you check in at the airport counter before proceeding to the boarding lounge. Avianca Airlines allows you to bring one or two checked bags for free, depending on your fare, travel class, and destination. The maximum dimensions for each checked bag are 158 cm in total (length + width + height). The maximum weight for each checked bag is 23 kg in Economy Class and 32 kg in Business Class. However, these limits may also vary depending on the aircraft type and the destination. For example, if you are flying to or from Brazil, the maximum weight for each checked bag is 32 kg in both Economy and Business Class. If you are flying on an ATR or Embraer aircraft, the maximum weight for each checked bag is 15 kg.
If you need to bring more baggage than your free allowance, you can purchase additional checked baggage online or through the call center, with a discount of up to 40% compared to the airport fee. The fees for additional checked baggage depend on the route, the number of bags, and the weight of each bag. You can use the baggage calculator on the Avianca Air lines site to find out how much it will cost you to bring extra baggage.
If your checked baggage exceeds the size or weight limits, you will have to pay an overweight or oversized fee at the airport. The fees for overweight or oversized baggage also depend on the route, the number of bags, and the weight of each bag.
<h2>Special Baggage</h2>
Special baggage is the luggage that requires special handling or care, such as sports equipment, musical instruments, weapons, and more. Avianca Airlines allows you to bring some types of special baggage as part of your free baggage allowance, as long as they meet the size and weight limits. For example, you can bring a bicycle, a golf bag, a surfboard, a ski bag, or a fishing rod as one of your checked bags, without paying an extra fee. However, some types of special baggage may require prior reservation, special packaging, or additional fees. For example, you may need to pay an extra fee to bring a musical instrument, a pet, or a wheelchair.
<h2>Restricted Items</h2>
Restricted items are the items that are prohibited or limited to carry in your baggage, either for safety, security, or legal reasons. Avianca Airlines follows the international regulations and standards for restricted items, which include explosives, flammable substances, corrosive materials, radioactive materials, firearms, ammunition, knives, scissors, and more. You can find the complete list of restricted items on the Avianca site. You should also check the local laws and regulations of your origin and destination countries, as some items may be allowed or forbidden depending on the country.
<h2>Problems with Your Baggage</h2>
Sometimes, your baggage may get lost, damaged, or delayed during your flight. If this happens, you should report it to the Avianca staff at the airport as soon as possible, and fill out a Property Irregularity Report (PIR). You will receive a file number and a reference number, which you can use to track the status of your baggage online or through the call center. Avianca Airlines will do its best to locate and deliver your baggage as soon as possible. You can also claim compensation for your baggage, depending on the type and extent of the problem, and the applicable laws and conventions.
<h2>Baggage with Partner Airlines</h2>
If you have a connecting flight with another airline, the baggage policy of both Avianca and the other airline will apply. You should check the baggage policy of each airline before flying, as they may have different size, weight, and fee limits. You should also show your proof of payment for any additional baggage fees to avoid being charged again by the other airline. The baggage allowance is determined by the airline operating the longest or most geographically significant route. Each airline may also have its own policy regarding carry-on baggage, including the number of pieces, dimensions, and weight.
<h4>Conclusion</h4>
Avianca Airlines baggage policy is designed to offer you flexibility and convenience when flying with them. You can choose the fare and the baggage that suit your needs and preferences, and enjoy your flight. However, you should also be aware of the size, weight, and fee limits for your baggage, as well as the special conditions and exceptions that may apply. You can always check the Avianca website or contact the call center for more information and assistance. We hope this article has helped you understand the basics of Avianca Airlines baggage policy, and we wish you a pleasant journey.
