QuickBooks is an awesome piece of software that small businesses can use to keep track of their finances. The software also offers a payroll feature that businesses can subscribe to and use to pay their employees on time. The software also takes the tax out of the salary and keeps track of everything. QuickBooks Error 12157 makes it difficult to work with payroll as it stops users from installing the payroll updates. If you’re getting the same error when you try to download or install payroll updates, read this blog post all the way to the end to find out what’s causing it and how to fix it.
If you need help with this QuickBooks update error 12157, you can get in touch with our support team, available at +1(800)-578-0315.
Reasons that Prompt QuickBooks Error 12157
Here are the things that must be responsible for the occurrence of QuickBooks payroll update error 12157.
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Incorrect TLS settings that stop QuickBooks from connecting to the internet.
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Using a third-party browser that doesn’t let QuickBooks connect to the internet.
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Poor internet connection performance due to which QuickBooks can’t download the updates for the installation.
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Instant Solutions to Rectify Error 12157 in QuickBooks Desktop
Here are some instant solutions that can be used to fix QuickBooks Desktop update error 12157.
Solution 1: Set up TLS Settings in Favor of QuickBooks Desktop
Incorrectly configured Transport Layer Security settings can stop any program from connecting to the internet. This can also cause problems when QuickBooks tries to connect to the internet to download payroll updates.
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In the search box on the taskbar, type ‘Internet Properties.’
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Go to the Internet Properties and click on the Advanced tab.
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Scroll to the bottom of the tab to find the options for the TLS settings.
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Click on the boxes for TLS 1.1 and TLS 1.2 to make sure they are checked.
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Click ‘Apply’ to save the changes, and then tap ‘OK.’
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Restart your computer and try again to download the QuickBooks tax table updates.
Solution 2: Make Sure You’re Using Internet Explorer as the Default Browser on Windows
This error can also strike if you try to download the payroll updates while having a third-party web browser set as the default. When integrating with QuickBooks, a third-party browser can cause problems and stop some of its functions from working. When performing any online operation in QuickBooks, Intuit suggests using Internet Explorer as the default browser on your Windows operating system.
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Type ‘Default apps’ into the search box.
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You’ll be taken to a window named ‘Default Apps.’
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Select Internet Explorer as your default browser by clicking on the Web Browser option.
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Open QuickBooks again and download the payroll updates to check if the error has been resolved.
Conclusion
This blog gives a general overview of QuickBooks Error 12157, which causes problems when updating the payroll. You also found out why this payroll error occurs, and we hope you have eradicated the error using the solutions above. If the error still hasn’t been fixed, you can get in touch with our support team at +1(800)-578-0315.
Read More: Easy Methods to Resolve QuickBooks Update Error 12009