The QuickBooks desktop and online apps have various features that one can utilize to minimize the effort put into managing daily bookkeeping tasks. One such feature is the QuickBooks search feature, which you can use to look for any transaction, client, company file, or desired data. After you search, QuickBooks will immediately return the results you are looking for. QuickBooks users sometimes encounter a strange error when the QuickBooks search function suddenly stops working. The QuickBooks online search not working error arises after updating the QuickBooks Desktop application to its latest release. This error happens when the updates are not correctly downloaded after the installation.
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Easy Solutions to Fix Quickbooks Search Not Working Error
There are various ways through which you can resolve this error; some of them have been mentioned below.
Solution 1: Rename QuickBooks Search Index File to Rectify the Error
The corruption or damage to the search index file is the most probable cause of the issue we discuss in this article. Renaming the file will make QuickBooks generate a new file, which can help rectify the problem.
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Access QuickBooks and quit the company file.
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Hit the Windows Start button and type *.SearchIndex in the Search Programs and Files search box.
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Now tap on Enter, and Windows will take you to C: Users UserNamePublic DocumentsIntuit QuickBooksCompany File Companyfilename.QBW folder.
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Locate qbw.SearchIndex folder and insert OLD at the end of the folder name.
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Again, launch your QuickBooks company file.
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Next, from the top left corner of the window, press the Search/Magnified Glass tab.
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From the left side panel, press the Update Search Information option.
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Once the update in progress is visible, please wait for the notification and click OK.
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After the update ends, try using the search feature.
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If you cannot still use the search feature of QuickBooks, then follow the next troubleshooting step.
Read More: How to Fix QuickBooks Error 6155 0? (Company File issues)
Solution 2: Turn off Firewall Protection to resolve the Issue
If you are using an inbuilt firewall, temporarily switch off the firewall from under the control panel and attempt to use the search feature.
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Access the Control Panel and navigate to the System and Security section.
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Now, you can select Windows Firewall to access its settings.
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Next, checkmark the Turn off Windows Defender Firewall option and tap OK to save the changes.
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If you have installed a third-party firewall, you can look for the instructions to turn off that particular firewall on its website.
Solution 3: Restart your Operating System to Eliminate the Error
Restarting the operating system restarts the QuickBooks program and other crucial services that help QuickBooks and its features function correctly. For example, restarting will refresh the browser if you are using QuickBooks Online.
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To apply this troubleshooting step, just restart your operating system, whether Mac or Windows.
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Lastly, attempt to use the QuickBooks search feature once again.
The following blogs can help you: How to Fix QuickBooks Error 80040408
Conclusion
