QuickBooks Error Code 15222 is an issue related to payroll functions within the software. This error occurs during the downloading of a payroll or a QuickBooks Desktop update. It indicates that the update couldn’t be verified due to improper digital signatures or a conflict with the browser settings. Factors contributing to this error can include incorrect Internet Explorer settings, an outdated version of Internet Explorer, or the absence of a digital signature on downloaded files. The error disrupts the update process, affecting the accuracy and efficiency of payroll operations. Resolving Error Code 15222 involves configuring Internet Explorer settings, ensuring digital signatures on downloaded files, and updating the software.
It’s essential to follow the troubleshooting steps provided by Intuit or seek assistance to tackle this issue and resume seamless payroll functions effectively. You can simply call our team of QB professionals at +1(855)-738-0359 and get all the assistance that is required on the matter.
What list of things can lead to QuickBooks Error Code 15222?
Addressing these factors and resolving associated issues can help mitigate QuickBooks Error Code 15222 and allow for smooth update processes in QuickBooks.
- Antivirus or anti-malware software may block QuickBooks updates, causing Error Code 15222.
- Incorrect or outdated Internet Explorer settings may prevent QuickBooks from downloading updates, leading to this error.
- If a downloaded file lacks a proper digital signature or has an invalid signature, it can trigger this error on your system.
- Running an outdated version of the Windows operating system can cause conflicts during the QuickBooks update process, resulting in this error.
- Browser-related issues or misconfigurations can interfere with the update process and cause Error 15222.
- If the user account used for updating QuickBooks doesn’t have sufficient permissions, it can lead to this error.
- Firewall settings that conflict with QuickBooks updates or block necessary connections can result in the error.
- Conflicts with third-party applications, especially those controlling internet access or downloads, can trigger this error.
Recommended To Read : Complete guide to ‘Setup QuickBooks Payroll Direct Deposit
Knowing the best way to resolve this issue on your system
Solution: Try to install the digital signature in the IE on your desktop
By adjusting these settings and allowing digital signatures in Internet Explorer, you enable QuickBooks to download updates without encountering issues related to digital signatures.
- Launch Internet Explorer on your computer. Alternatively, you can access this through the Control Panel by going to Control Panel > Network and Internet > Internet Options.
- Go to the “Security” tab within the Internet Options window. Select the zone for which you want to set the security level (usually “Internet” or “Trusted sites”).
- Click on the “Custom Level” button to customize security settings. Scroll down to find “Download” under the “Miscellaneous” section.
- Scroll down further to find “Run ActiveX controls and plug-ins” and choose “Prompt” or “Enable.”
- Click “OK” to close the Security Settings window. Launch QuickBooks and attempt to download updates again. Check if Error Code 15222 is resolved.
Conclusion
QuickBooks Error Code 15222 hinders payroll and update processes due to digital signature issues. Resolving involves adjusting Internet Explorer settings and ensuring proper file verification, restoring smooth functionality. Make sure that you can communicate with our team of professionals, as they can help get you all the support you need.
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