For businesses in e-commerce, field sales or B2B businesses, adopting the best sales order tracking app can help in increasing sales and customer satisfaction.
The sales order management software has features that can help employees record sales digitally and easily. However choosing the right sales order tracking solution is vital to reap its benefits.
Here is a list of the top 10 sales order management software in the market to help you choose the best.
What is a Sales Order Management Software?
Order tracking software solutions is a tool designed to streamline and automate the process of managing sales orders within a business. It plays a crucial role in the ordertocash (OTC) cycle, which encompasses the entire lifecycle of a customer order, from creation to fulfilment and invoicing.
Implementing sales order management software can lead to improved efficiency, reduced errors, faster order processing, and enhanced customer satisfaction. Businesses of all sizes, from small enterprises to large corporations, use these systems to optimise their order fulfilment processes and improve overall sales operations.
Features of Sales Order Tracking Apps
Order Creation
Enables the creation of sales orders manually or automatically through integration with other systems (e.g., ecommerce platforms, CRM systems).
Order Processing
Automates the processing of sales orders, ensuring accuracy and efficiency in tasks such as order validation, pricing, and availability checks.
Inventory Management
Integrates with inventory systems to provide realtime visibility into stock levels, preventing overselling and stockouts.
Customer Information
Stores and manages customer information, including contact details, order history, and preferences.
Workflow Automation
Automates workflows related to order approval, routing, and fulfillment, reducing manual intervention and minimizing errors.
Shipping and Fulfillment
Coordinates the picking, packing, and shipping processes, generating shipping labels and tracking information.
Invoicing and Billing
Generates invoices and manages billing processes, ensuring accurate and timely invoicing.
Integration with Other Systems
Integrates seamlessly with other business systems, such as accounting software, CRM, and ecommerce platforms, to provide a unified view of customer and order information.
Reporting and Analytics
Provides insights into sales performance, order status, and other key metrics through reporting and analytics tools.
MultiChannel Support
Supports sales orders from various channels, including inperson sales, online sales, and orders received through different platforms.
Compliance and Documentation
Ensures compliance with regulatory requirements and helps in the generation and management of necessary documentation related to sales orders.
Top 10 Best Sales Order Tracking Apps in 2023
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TrackoField
TrackoField is an employee tracking software that also offers sales order tracking software solution. Its customisable forms allow field staff to collect and place orders on the go. The orders placed are directly visible to managers in real time. This is great for increasing the visibility of employees’ productivity.
2. Zoho CRM
Zoho CRM is part of the Zoho suite of business applications. It provides a comprehensive set of features for customer relationship management, including sales order tracking software, lead management, and automation tools. Customizable dashboards, workflow automation, integration with other Zoho applications, and thirdparty services.
3. HubSpot
HubSpot offers an allinone inbound marketing, sales, and customer service platform. Its CRM component includes sales order tracking software solution, contact management, and marketing automation tools. Contact and lead management, email tracking, integration with marketing tools, and a userfriendly interface.
4. Salesforce
Salesforce is a leading cloudbased CRM platform that offers a wide range of applications for sales, service, marketing, and more. Salesforce’s Sales Cloud is specifically designed for sales automation and order tracking. Highly customizable, extensive app marketplace, AI-driven insights, and scalability for businesses of all sizes.
5. Pipedrive
Pipedrive is a CRM and sales pipeline management tool known for its simplicity and ease of use. It focuses on visualizing the sales process and includes features for sales order tracking. Visual pipeline management, automation, integrations with email and other tools, and a mobile app for onthego access.
6. QuickBooks Commerce
QuickBooks Commerce (formerly TradeGecko) is an inventory and sales order management software popular among ecommerce businesses. It includes features for sales order tracking, inventory management, and order fulfillment. Realtime inventory tracking, order processing automation, integration with ecommerce platforms, and reporting tools.
7. TradeGecko
TradeGecko is designed for inventory and order management, catering to the needs of ecommerce businesses. It includes tools for sales order tracking, inventory control, and order fulfillment. Multichannel inventory management, order automation, and integration with various ecommerce platforms.
8. SAP Sales Cloud
SAP Sales Cloud is part of the SAP Customer Experience suite, offering solutions for sales, service, and marketing. It provides features for sales order processing, lead management, and customer engagement. Comprehensive sales and service features, integration with SAP’s broader suite of business applications.
9. Fishbowl
Fishbowl is an inventory management solution that includes features for order tracking. It integrates with QuickBooks and provides tools for manufacturing, warehouse management, and order fulfillment. QuickBooks integration, multilocation tracking, manufacturing tools, and reporting.
10. Orderhive
Orderhive is an order and inventory management platform with features for order tracking, inventory control, and shipping management. It is designed to streamline ecommerce operations. Multichannel order management, inventory automation, and integration with popular ecommerce platforms.
Conclusion
When choosing a solution, consider the specific needs of your business, such as the scale of operations, industry requirements, and integration capabilities with other tools your business uses.
TrackoField’s sales order tracking software solution is vital for companies employing sales executives who are on the field. It allows the managers to track their employees’ location productivity sales targets all in real time.
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Read More:- Field Order Management Software – Automate Order Placing
